& licensing companies
Run your entire licensing operation in one system
From the first WhatsApp message to an issued license to years of visas and renewals after it. Your sales team, your coordinators, your finance team and your clients all work off the same record.
- Application createdSales
- Quotation sentSales
- Client onboarding formClient
- Documents collectedCoordinator
- Payment approvedFinance
- Free-zone processingOperations
- Supervisor approvalSupervisor
- Documents received
- Payment confirmed
- Name reservation
- License issued
Built around RAKEZ, Ajman Free Zone and ANC processes. Priced in AED, run on UAE business hours.
Running a licensing operation shouldn't look like this
Most licensing companies in the UAE are not short of software. They are short of one place where the whole job lives.
Each of these tools is fine on its own. Together they mean the status of an application depends on which person you ask, and nobody can prove what happened last Tuesday.
- 01Leads answered late, or not at all, because nobody owned them.
- 02A missing passport copy discovered on day nine, not day one.
- 03Three people give the client three different answers about the same application.
- 04Clients calling every morning to ask where their license is.
- 05Partner rates agreed in a chat thread, then argued about at invoicing.
- 06Payments in one file, invoices in another, profit per license a guess.
- 07Managers with no idea who is overloaded and who is idle.
Manage every application from one place, and let your clients watch it happen
toDubai holds the whole lifecycle. Leads become applications, applications move through the free zone's real steps, money is recorded and approved against them, and the client follows along from their phone without phoning you.
- One record per lead, application, client and partner.
- Hand-offs between sales, coordination, operations and finance built into the workflow.
- An estimated completion date the client can see, which pauses while you are waiting on them.
- Every action logged with the person, the role and the timestamp.
The supervisor wallboard: who is online, what is queued, and which leads are about to breach.
One WhatsApp message, tracked all the way to a license, and everything after it
This is the shape of the business. The platform is built around it rather than around a generic pipeline.
- 01
Lead arrives
WhatsApp, web, phone, email or social
- 02
Auto-assigned
To an agent who is actually online
- 03
Quoted & converted
Branded quotation, then an application
- 04
Onboarded
Client fills their own details by secure link
- 05
Processed
RAKEZ / AFZ / ANC steps, role by role
- 06
License issued
Client activated in the system
- 07
Tracked on the phone
Live milestones and an honest ETA
- 08
Ongoing services
Visas, renewals, PRO work, legal, tax
The last two stages are where most licensing companies leave money on the table. A client who can request a visa from their phone in ten seconds rarely goes shopping for another agent.
Six things your team stops doing by hand
Not a feature checklist. These are the parts of the day that currently eat the most hours.
Lead Management & WhatsApp Intake
A WhatsApp message becomes a lead on its own and goes straight to an agent who is actually at their desk. Web, phone, email and social land in the same queue.
Read moreLicense Application Workflow
Pre-built RAKEZ, Ajman Free Zone and ANC workflows. Every step has an owner, a role hand-off, and a record of who did what.
Read moreClient Management
One profile per company: license details, packages, contacts, documents, payments, service requests, and the full activity log.
Read moreFinance & Invoicing
Record payments and expenses against anything, approve them in bulk, send branded invoices and receipts, and see profit per license.
Read moreClient Mobile App
Your clients get iOS and Android apps showing milestones, an estimated completion date, and exactly what you need from them.
Read moreManagement Visibility
Role dashboards for sales, coordination, operations and finance, plus an executive overview with funnels, revenue against expenses, and trends.
Read moreAn ETA that pauses when the delay is theirs
Every application carries a milestone-based completion date. When you're waiting on a document from the client, the countdown stops, and the app tells them plainly that it stopped and why.
- Clients stop calling to ask for a status. It is on their phone.
- Delays land where they belong instead of on your operations team.
- A public no-login tracker for clients who never install the app.
Waiting on the shareholder passport copy since 21 August. The clock restarts when it arrives.
You're handing over your whole request pipeline. Here's what protects it.
Client documents, partner rates and finance records all live in the same system, so access control and audit trails are not an afterthought.
- Role-based access control across nine staff roles, plus stackable workflow roles.
- Organisation-level data isolation, enforced at the data layer rather than in the UI.
- A full audit trail: every action on every application recorded with the actor and the role they acted in.
- Internal notes can never reach a client. Visibility is fail-closed by design.
- Encrypted cloud file storage and tokenised client links that do not require a login.
- Rate limiting, request sanitisation, and API traffic logging.
More detail on data handling, hosting and access control is on the security page.
Bring us your messiest application
Tell us about one application that currently causes the most rework, and we'll show you exactly where it would sit and what your client would be seeing.